Delays on US toll-free messaging(outbound & inbound)

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 26, 2018 - 05:29 UTC

Monitoring

Our carrier has identified the issue and pushed a fix. Affected messages were queued and are currently being processed. New outbound and inbound messages have returned to near real time. We will post additional updates as soon as we are able.
Posted Apr 25, 2018 - 23:56 UTC

Investigating

Our US tollfree SMS aggregator is experiencing issues that are affecting outbound & inbound messages and DLR's. We will continue to post updates here.
Posted Apr 25, 2018 - 23:22 UTC