Call failures on inbound voice towards Iowa (Davenport/Bettendorf) phone numbers

Incident Report for Plivo

Resolved

The incident has been resolved.

Posted Feb 12, 2019 - 11:13 UTC

Monitoring

A fix has been implemented and we are monitoring the result.

Posted Feb 12, 2019 - 09:23 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Iowa (Davenport/Bettendorf) phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#137676

Posted Feb 12, 2019 - 06:31 UTC

This incident affected: Voice API (PSTN Calls).