Delivery delays on outbound SMS to Verizon from US Shortcode numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Jan 23, 2019 - 12:18 UTC

Investigating

We are currently observing outbound SMS delivery delays from a large segment of Shortcode SMS towards Verizon. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Jan 23, 2019 - 08:45 UTC