Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2021 - 04:00 UTC
Scheduled
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS and MMS.
When is the maintenance? 2nd December 2021 04:00 UTC - 2nd December 2021 07:59 UTC 1st December 2021 20:00 PDT - 1st December 2021 23:59 PDT
What services will be affected? Two-way Toll-Free SMS and MMS.
What is the impact? Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new #65449
Posted Dec 02, 2021 - 03:10 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).