Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Mar 02, 2020 - 18:05 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Mar 02, 2020 - 17:11 UTC
Investigating
Our carrier partner is observing minor Inbound Voice call failures and Inbound SMS failures towards multiple locations as mentioned below. A small percentage of phone numbers may experience call failures.
Finland Russia Estonia France Ireland Germany Austria Canada Netherlands West Africa Philippines Bahrain Ukraine India Spain Brazil Argentina Austria Norway Korea Belgium.
Posted Mar 02, 2020 - 15:16 UTC
This incident affected: Carrier Partners: Messaging API (SMS, Europe).