Call failures on inbound voice towards the US and Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 29, 2021 - 03:35 UTC

Investigating

Our carrier partner is observing minor inbound voice call failure towards the US and Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#58138
Posted Sep 28, 2021 - 14:14 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America, Voice, South America).