Incoming voice impacted on Italy phone numbers

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.
Posted Sep 27, 2018 - 20:32 UTC

Update

Our carrier is continuing to investigate the issue, and we will keep you posted with updates.
Posted Sep 27, 2018 - 15:09 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2018 - 13:43 UTC

Investigating

We are currently observing inbound voice call failures towards Italy(in the area of Napoli and Palermo) phone numbers. A small percentage of phone numbers may experience call failures.

We are actively working with our carrier partner to get this issue resolved as soon as possible.


Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Sep 27, 2018 - 13:05 UTC
This incident affected: Voice API (PSTN Calls).