Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Nov 10, 2022 - 12:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2022 - 06:01 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US phone numbers in Dallas and Chicago. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
10th November 2022 06:00 - 10th November 2022 12:00 UTC
09th November 2022 22:00 - 10th November 2022 04:00 PDT

What services will be affected?
Two-way regular SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#9930
Posted Nov 04, 2022 - 23:48 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).