Intermittent connectivity issue on Plivo Services

Incident Report for Plivo

Resolved

We experienced an elevated call failures on Zentrunk in the us-east (N. Virginia) region during 2019-11-05 16:23:12 UTC to 17:03:44 UTC and the impacted service has been restored

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Nov 05, 2019 - 17:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 05, 2019 - 17:24 UTC

Investigating

We are observing elevated call failures on Zentrunk in the us-east (N. Virginia) region at 2019-11-05 16:23:12 UTC. Our engineering team is working on it.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Nov 05, 2019 - 17:04 UTC

This incident affected: SIP Trunking (SIP Trunking).