Credit Management Improvements
Scheduled Maintenance
Report for Plivo
Completed
Our deployment is now complete as the new infrastructure is healthy and functioning as expected. We are wrapping up this deployment.
If you notice any issues with payments and recharges, please write to us at - https://support.plivo.com/support/home
If you notice any issues with payments and recharges, please write to us at - https://support.plivo.com/support/home
Verifying
Our changes are deployed. We are running tests to ensure everything is in order.
In progress
We have started our maintenance of our credit service. We will post updates as we go through the maintenance.
Scheduled
Dear Valued Customer,
We will be performing upgrades to optimize the way credits are added and deducted when you use Plivo APIs.
What are we doing?
We are moving credit additions and deductions across all products to dedicated new infrastructure which will ensure better stability and high availability. This maintenance does not require any action from you and the improved credit management will be made available to all prepaid users.
Maintenance Window
Nov 25, 05:00 - 09:00 UTC
We have determined from past data and trends that the time selected for maintenance will be the least disruptive off-peak hours for our customers.
Impact
Although we have made our best effort to ensure that you have no service disruption during this maintenance, you may still experience :
* Intermittent API errors.
* Delay in generation of Call Logs.
* Delay in credit deduction.
* Intermittent issues in accessing the user dashboard.
if you have any questions, please reach out to us at https://support.plivo.com/support/home.
Sincerely,
The Plivo Team
We will be performing upgrades to optimize the way credits are added and deducted when you use Plivo APIs.
What are we doing?
We are moving credit additions and deductions across all products to dedicated new infrastructure which will ensure better stability and high availability. This maintenance does not require any action from you and the improved credit management will be made available to all prepaid users.
Maintenance Window
Nov 25, 05:00 - 09:00 UTC
We have determined from past data and trends that the time selected for maintenance will be the least disruptive off-peak hours for our customers.
Impact
Although we have made our best effort to ensure that you have no service disruption during this maintenance, you may still experience :
* Intermittent API errors.
* Delay in generation of Call Logs.
* Delay in credit deduction.
* Intermittent issues in accessing the user dashboard.
if you have any questions, please reach out to us at https://support.plivo.com/support/home.
Sincerely,
The Plivo Team
This scheduled maintenance affected: Console and Payments and Billing.