All systems are operating normally at this time. The incident has been resolved.
Posted Nov 23, 2018 - 06:45 UTC
Update
Our engineering team continues to work with our partner to resolve the issue at earliest. We will keep you updated on the further progress of the incident.
Posted Nov 23, 2018 - 05:01 UTC
Identified
Our carrier partner has identified the issue which is also delaying delivery towards inbound and outbound traffic, and we are working closely to get this incident resolved at the earliest.
Posted Nov 23, 2018 - 01:30 UTC
Investigating
We are currently observing inbound & outbound SMS delivery delays for a small segment of US & Canada toll free numbers. We're actively working with our carrier to get this issue resolved as soon as possible.