Call failures on inbound voice towards Bloomington, Indiana phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 12, 2019 - 22:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2019 - 17:51 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 12, 2019 - 12:30 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Bloomington, Indiana phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#141100
Posted Mar 12, 2019 - 00:25 UTC
This incident affected: Voice API (PSTN Calls).