Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US phone numbers : T-Mobile

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted May 22, 2024 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 22, 2024 - 05:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is conducting planned maintenance on their service, which may cause delays in 10DLC SMS and MMS requests for US phone numbers.

When is the maintenance?
22nd May 2024 05:00 - 22nd May 2024 11:00 UTC
21st May 2024 22:00 - 22nd May 2024 04:00 PDT

What services will be affected?
10DLC Requests.

What is the impact?
10DLC SMS and MMS traffic could be delayed or failed during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#62594

Posted May 22, 2024 - 03:16 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).