Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 03, 2018 - 09:01 UTC
Scheduled
Dear Customer,
One of our carrier in US and Canada is going to perform an unplanned maintenance, This is expected to affect Inbound calls to a a few set of numbers lasting only few seconds. Only the calls in setup and initialising state will be affected, all the connected calls will not be impacted.
Maintenance details:
What are we doing?
We are migrating our current platform to a new and improved infrastructure which will improve availability and performance.
Start: 03-May-2017, 09:00 UTC
End: 02-May-2017, 10:00 UTC
Impact: Service interruption: 30 seconds
Affected services: Inbound calls to a subset of DIDs in US and Canada
We will do our absolute best to execute this operation as fast as possible with minimal downtime. We appreciate your patience and understanding. And as always, if you have any questions or issues related to the maintenance, you can reach out to our Support team which will be on standby throughout the whole maintenance window.