Intermittent issue in GET CDR and GET Recording

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 26, 2019 - 21:38 UTC

Monitoring

We experienced an intermittent issue in fetching CDRs or recordings during 20:52:00 UTC to 21:07:00 UTC. During this time GET Recording and GET CDR services were impacted.Impacted service has been restored and under monitoring.

26th September 2019 20:52 Hrs UTC - 26th September 2019 21:07 Hrs UTC

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted Sep 26, 2019 - 21:30 UTC
This incident affected: Voice API (REST APIs and XML).