Call failures towards India

Incident Report for Plivo

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2026 - 18:36 UTC

Identified

We have identified the issue with our cloud service provider. Our team is working closely with them to resolve the issue, and we will provide another update as soon as more information becomes available.
Posted Jul 31, 2026 - 17:45 UTC

Investigating

Dear Valued Customer,

We are observing outbound call failures in the India region. Our team is investigating the issue.
Posted Jul 31, 2026 - 17:01 UTC
This incident affects: Voice API (REST APIs and XML, PSTN Calls).