Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Feb 09, 2023 - 16:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 09, 2023 - 10:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS/MMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
09th February 2023 10:00 - 09th February 2022 16:00 UTC
09th February 2023 02:00 - 09th February 2022 08:00 PDT

What services will be affected?
SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#16550
Posted Jan 27, 2023 - 09:54 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).