Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Jun 28, 2024 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2024 - 05:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way toll-free SMS/MMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS and MMS.

When is the maintenance?
28th June 2024 05:00 UTC - 28th June 2024 10:00 UTC
27th June 2024 22:00 PDT - 28th June 2024 03:00 PDT

What services will be affected?
Inbound/outbound toll-free SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal:
Posted Jun 26, 2024 - 23:48 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).