Plivo REST API high latency

Incident Report for Plivo

Resolved

Our latency has been at normal response levels. We will continue to monitor latency and keep you posted if there any updates.

Posted Nov 09, 2017 - 11:43 UTC

We have deployed changes that will improve database performance. We will closely monitor latencies for the next 24 hours.

Posted Nov 09, 2017 - 09:55 UTC

We have identified a fix to improve latencies. We should have a fix ready to be deployed soon

Posted Nov 09, 2017 - 07:25 UTC

The API is stable since Nov 9 4:03 AM UTC (one hour ago), we are still monitoring and will keep you updated.

Posted Nov 09, 2017 - 05:05 UTC

We are experiencing an elevated level of API errors and are currently looking into the issue.

Posted Nov 09, 2017 - 02:46 UTC

This incident affected: Voice API (REST APIs and XML).