Scheduled Maintenance : Service degradation on Outbound tollfree SMS towards US & Canada phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Jul 15, 2021 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 15, 2021 - 06:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Outbound tollfree SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Outbound tollfree SMS.

When is the maintenance?
14th July 2021 23:00 PDT - 15th July 2021 03:00 PDT
15th July 2021 06:00 UTC - 15th July 2021 10:00 UTC

What services will be affected?
Outbound tollfree SMS.

What is the impact?
SMS delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#48306
Posted Jul 12, 2021 - 15:10 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).