Delivery delays on Tollfree SMS towards US & Canada phone numbers

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.
Posted Oct 26, 2018 - 00:46 UTC

Monitoring

Our carrier partner has mitigated the issues with Message Latency, and will continue to monitor to ensure resolution.
Posted Oct 26, 2018 - 00:03 UTC

Identified

The issue has been identified and we are working with our carrier partner to get the issue resolved at the earliest. We will keep you posted for further updates.
Posted Oct 25, 2018 - 23:53 UTC

Investigating

We are currently observing delivery delays for a small segment of US & Canada Tollfree SMS.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Oct 25, 2018 - 23:47 UTC