Incident Report : Service degradation impacting outbound SMS in Bangladesh towards Grameenphone

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.
Posted Oct 09, 2018 - 12:57 UTC

Update

We are actively working with our carrier partner to get this issue resolved as soon as possible.
Posted Oct 09, 2018 - 10:25 UTC

Investigating

Dear Valued Customers,

Our carrier is currently investigating degradation of service impacting outbound SMS in Bangladesh towards Grameenphone. The incident started on Monday 10/08/2018 00.56 PDT (Monday 10/08/2018 07.56 UTC)

We're in constant touch with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted Oct 09, 2018 - 06:17 UTC