Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Apr 26, 2021 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2021 - 05:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing a planned maintenance on their service affecting short-code inbound and outbound SMS in the US towards AT&T phone numbers.

When is the maintenance?
26th April 2021 05:00 UTC - 26th April 2021 12:00 UTC
25th April 2021 21:00 PDT - 26th April 2021 04:00 PDT

What services will be affected?
Short-code Inbound/Outbound SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#6650
Posted Apr 21, 2021 - 04:30 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Shortcode SMS, USA & Canada).