Delays in processing long code requests under 10DLC : United States(T-Mobile)
Incident Report for Plivo
This incident has been resolved.
Posted Mar 16, 2023 - 23:05 UTC
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Mar 15, 2023 - 16:51 UTC
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Mar 15, 2023 - 00:13 UTC
Dear Valued Customer,

One of our carrier partners is experiencing delays in processing long code requests. This may be queuing the request under 10DLC towards the United States, T-Mobile.

We are actively working with our carrier partner to get the issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted Mar 14, 2023 - 19:55 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).