Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jun 03, 2021 - 03:07 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jun 02, 2021 - 19:23 UTC
Investigating
Dear Valued Customer,
We are currently observing inbound SMS delivery delays for a small segment of SMS towards US phone numbers in Harlingen, TX. A small percentage of phone numbers may experience delivery delays in SMS services. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.