Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS & MMS.
When is the maintenance?
24th February 2020 04:00 UTC - 24th February 2020 07:59 UTC
24th February 2020 20:00 PDT - 24th February 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new