Delivery delays on MMS towards US numbers in Dallas , Chicago & Sunnyvale region

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 01, 2022 - 09:11 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing Inbound MMS delivery delays for a small segment of phone numbers towards the US phone numbers in Dallas, Chicago & Sunnyvale region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#69217
Posted Jan 01, 2022 - 06:09 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).