Call failures on local inbound voice towards Davenport & Bettendorf phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 27, 2019 - 00:55 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results.
Posted Jan 26, 2019 - 19:55 UTC

Identified

The carrier have identified the issue and a fix has been implemented
Posted Jan 26, 2019 - 15:44 UTC

Investigating

Our carrier partner is observing local inbound voice call failures towards Davenport & Bettendorf phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Jan 26, 2019 - 14:16 UTC
This incident affected: Voice API (PSTN Calls).