Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-Free SMS towards the US and Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Aug 20, 2020 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 20, 2020 - 04:00 UTC

Scheduled

One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
20th August 2020 04:00 UTC - 20th August 2020 11:00 UTC
19th August 2020 21:00 PDT - 20th August 2020 04:00 PDT

What services will be affected?
Inbound-Outbound Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#196162
Posted Aug 19, 2020 - 16:19 UTC