Dear Valued Customer,
One of our carriers is performing a planned maintenance on their service affecting short-code inbound and outbound SMS in the US towards t-mobile phone numbers.
When is the maintenance?
17th November 2020 04:30 UTC - 17th November 2020 11:30 UTC
16th November 2020 20:30 PDT - 17th November 2020 03:30 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new#495