Call failures on inbound voice towards Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Sep 23, 2022 - 11:25 UTC
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 23, 2022 - 01:19 UTC
Investigating
Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failures towards Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5494
Posted Sep 22, 2022 - 21:56 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America).