Incident Report : Service degradation impacting inbound voice & SMS in Colorado Springs, US

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.

Posted Oct 24, 2018 - 17:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 24, 2018 - 13:25 UTC

Investigating

Dear Valued Customers,

Our carrier is currently investigating the degradation of service impacting inbound voice & SMS at Colorado Springs region in US.

We're in constant touch with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home

Posted Oct 24, 2018 - 09:58 UTC

This incident affected: Voice API (PSTN Calls).