We are continuing to monitor for any further issues.
Posted Oct 09, 2024 - 02:40 UTC
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Oct 08, 2024 - 16:13 UTC
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Oct 08, 2024 - 07:46 UTC
Investigating
Dear Valued Customer,
Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating T-mobile numbers with their 10DLC campaigns. Existing campaigns will not face any problems.
We are actively working with our carrier partner to get this issue resolved as soon as possible.