Intermittent DLR latencies on two-way Toll-free SMS

Incident Report for Plivo

Resolved

This issue has been resolved
Posted Oct 01, 2019 - 20:17 UTC

Update

We are continuing to investigate this issue.
Posted Oct 01, 2019 - 16:23 UTC

Investigating

Our carrier partner is observing an intermittent issue with DLR latency. During this time, the Intermittent delivery receipt may experience some delays.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#171271
Posted Oct 01, 2019 - 16:17 UTC