Delivery delay on outbound Toll-free MMS towards US phone numbers : US-Cellular

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 12, 2022 - 12:08 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 11, 2022 - 09:26 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing outbound toll-free MMS delivery delays for a small segment of phone numbers towards the US-Cellular phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#88788
Posted May 11, 2022 - 06:13 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).