Service Degradation: Intermittent delivery issue with inbound/outbound Short code SMS/MMS towards US phone numbers : Verizon

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Nov 04, 2022 - 20:14 UTC

Investigating

Dear Valued Customer,

Our carrier partner is observing an intermittent delivery issue with inbound/outbound Short code SMS/MMS towards US phone numbers - Verizon. During this time, the Intermittent delivery receipt may experience some delays. All other services are operating normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Nov 04, 2022 - 16:08 UTC
This incident affected: Carrier Partners: Messaging API (Shortcode SMS, USA & Canada, MMS, USA & Canada).