Failures on all inbound and outbound MMS towards US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 31, 2020 - 19:03 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Apr 17, 2020 - 18:09 UTC

Investigating

We are currently observing inbound and outbound MMS failures towards US and Canada phone numbers .
We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Apr 17, 2020 - 17:27 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).