Emergency Maintenance : Service degradation on Inbound/Outbound SMS towards US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted May 04, 2022 - 04:45 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 03, 2022 - 21:45 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
3rd May 2022 21:45 UTC - 4th May 2022 04:45 UTC
3rd May 2022 13:45 PDT - 3rd May 2022 20:45 PDT

What services will be affected?
Two-way SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#87514
Posted May 03, 2022 - 21:42 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).