Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed successfully, and our API platform is showing good stability and response times. However, in case you face any issues with our platform, please reach out to our Support team via https://support.plivo.com/support/home.
Posted Sep 09, 2021 - 11:12 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2021 - 05:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of regular SMS.

When is the maintenance?
8th September 2021 22:00 PDT - 9th September 2021 07:00 PDT
9th September 2021 05:00 UTC - 9th September 2021 14:00 UTC

What services will be affected?
Two-way Regular SMS.

What is the impact?
SMS delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#54609
Posted Sep 02, 2021 - 11:33 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Shortcode SMS, USA & Canada).