A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2020 - 20:49 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 12, 2020 - 17:07 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures, inbound SMS/MMS failures towards the US phone numbers in Wichita Falls, TX. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.