Delay in processing long code requests under 10DLC : United States

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 28, 2023 - 16:50 UTC

Investigating

Dear Valued Customer,

One of our carrier partner is experiencing delays in processing long code requests. This may queuing the request under 10DLC towards the United States. All other services are operating normally.

We are actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new
#26653
Posted Apr 28, 2023 - 07:55 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).