Delivery delay on Inbound/outbound SMS towards US and Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 15, 2022 - 22:59 UTC

Identified

Dear Valued Customer,

We are currently observing Inbound/outbound SMS delivery delays for a small segment of Inbound and outbound SMS towards US and Canada phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#76611
Posted Feb 15, 2022 - 16:57 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).