Delivery delay on inbound SMS and MMS towards US phone numbers : Charlottesville, VA
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Dear Valued Customer,
Our carrier partner is observing minor inbound SMS and MMS delivery delays for a small segment of phone numbers towards US in Charlottesville, VA regions.
All other services are operating normally.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5538
Our carrier partner is observing minor inbound SMS and MMS delivery delays for a small segment of phone numbers towards US in Charlottesville, VA regions.
All other services are operating normally.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5538
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).