Processing failures on two-way Tollfree\Regular\Shortcode SMS on SMS API

Incident Report for Plivo

Resolved

The issue has been resolved and is back up and running.
Posted Sep 04, 2019 - 08:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2019 - 07:48 UTC

Investigating

We are currently experiencing two - way Tollfree SMS\Regular SMS\Shortcode SMS processing failures . Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted Sep 04, 2019 - 07:09 UTC