Delivery delay on two-way SMS towards the US phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jan 16, 2020 - 20:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results
Posted Jan 16, 2020 - 19:32 UTC
Identified
The issue has been identified and a fix is being implemented
Posted Jan 16, 2020 - 19:18 UTC
Investigating
We are currently observing two-way SMS delivery delays for a small segment of SMS towards the US phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180794
Posted Jan 16, 2020 - 18:52 UTC