Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS/MMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Feb 22, 2024 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2024 - 04:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS/MMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
22nd February 2024 04:00 - 22nd February 2024 08:00 UTC
21st February 2024 20:00 - 22nd February 2024 00:00 PDT

What services will be affected?
SMS and MMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound toll-free SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#50729
Posted Jan 30, 2024 - 23:27 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).