-

Call failures on inbound voice and inbound sms delivery towards Italy

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Nov 18, 2019 - 17:10 UTC

Update

We are continuing to investigate this issue.
Posted Nov 18, 2019 - 15:44 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound regular sms towards Italy. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#175762
Posted Nov 18, 2019 - 15:44 UTC