Delivery failure for Plivo Console OTP to Indian Numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Dec 07, 2023 - 13:02 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Dec 07, 2023 - 12:49 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Dec 07, 2023 - 12:45 UTC

Investigating

Dear Valued Customer,

We currently observing issues in sending Plivo Console OTP to Indian Numbers. We are actively working with our team to get this issue resolved as soon as possible and will provide you with an update at the earliest possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Dec 07, 2023 - 12:38 UTC
This incident affected: Console.