BrowserSDK and SIP Phones disconnection

Incident Report for Plivo

Resolved

We experienced BrowserSDK and SIP phones disconnections between 7:37 PM UTC and 7:38 PM UTC due to a node failure in our SIP Registrar cluster. The faulty node was automatically replaced with a healthy node immediately.

Posted May 15, 2018 - 19:39 UTC

This incident affected: Voice API (Client Calls (Browser & Mobile), Endpoint calls (SIP)).