Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Jun 20, 2024 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2024 - 08:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
20th June 2024 08:00 - 20th June 2024 12:00 UTC
20th June 2024 01:00 - 20th June 2024 05:00 PDT

What services will be affected?
SMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound toll-free SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#63394
Posted May 31, 2024 - 00:57 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).